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Privacy Policy

Lend a Hand Bahamas (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that can identify you, such as your name, email address, mailing address, phone number, and payment details when you make a donation, subscribe to our newsletter, or register to volunteer.

  • Non-Personal Information: Data that does not directly identify you, such as browser type, IP address, referring website, and pages visited on our site. This information helps us improve our site’s functionality and understand user preferences.

  • Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to gather information about your browsing behavior on our site. You can manage your preferences for cookies in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process donations, respond to your inquiries, and register you for volunteer opportunities.

  • Communication: To send updates about our programs, events, and initiatives if you have opted into our mailing list. You may unsubscribe from these communications at any time.

  • Website Improvement: To analyze site traffic, personalize content, and enhance the functionality and user experience of our website.

  • Compliance and Legal Obligations: To fulfill our legal obligations, resolve disputes, and enforce our agreements.

3. Sharing and Disclosure of Information

Lend a Hand Bahamas does not sell or rent your personal information. However, we may share your data in the following situations:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, and servicing our users (e.g., payment processors, email marketing platforms) under strict confidentiality agreements.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal requests or to protect our rights and the safety of others.

  • Merger or Acquisition: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new ownership to continue service delivery.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you share with us.

5. Your Rights and Choices

You may have the right to:

  • Access and Update Your Information: Request access to and update your personal information we have on file.

  • Opt-Out of Marketing Communications: Unsubscribe from our email marketing by following the unsubscribe link in the email.

  • Manage Cookies and Tracking: Set your browser to refuse cookies or notify you when a cookie is being sent. Please note that some parts of our website may become inaccessible or not function correctly if you disable cookies.

6. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.

7. International Data Transfers

If you are accessing our website from outside the Bahamas, please be aware that your information may be transferred to, stored, and processed in the Bahamas, where our servers are located and our operations are based. By using our website, you consent to this transfer of information.

8. Links to Other Websites

Our website may contain links to other websites that are not operated by Lend a Hand Bahamas. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly to stay informed of our privacy practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Lend a Hand Bahamas
11 Lewis Street, Grant’s Town
Nassau, Bahamas
Email: info@lendahandbahamas.org
Phone: 242-803-3005

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